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I Received a Suspicious Email or Link. Is it from Yanance?

If you receive a suspicious message or phishing link claiming to be from Yanance, do not click any links or download attachments. These could compromise your device or expose your personal data.


🚨 What You Should Do:

  • Report the message immediately to our Support team.

  • Include all relevant details (screenshots, sender info, message content) to help us investigate.

  • Your report helps protect not only you but the entire Yanance community.


❌ Yanance Will Never Ask For:

  • Your full credit card number or bank details

  • Your Yanance password

  • Your 2FA code

  • To click a link to release funds, verify info, or cancel a trade (you can do this directly on our platform)

If you receive a message requesting any of this information, it's a phishing attempt. Report it immediately.


🔍 How to Spot a Phishing Link:

  • Suspicious URLs (check for odd characters or typos)

  • Links hidden in images or QR codes

  • Messages with .html attachments

  • File-sharing links (often lead to malware)

  • Pictures that contain messaging apps like WhatsApp


🕵️ How to Identify a Phishing Message or Email:

  • Requests for sensitive info (bank details, login credentials, ID numbers)

  • Alarming claims like "your account is compromised"

  • Unsolicited messages asking you to verify account info

  • Misspelled email addresses (e.g., support@yanancee.com)

  • Links that don’t lead to www.yanance.com

  • Emails mimicking our design to trick you


✅ How to Protect Yourself:

  • Always confirm messages are from official Yanance sources:

  • Never click suspicious links, open unexpected attachments, or share personal details via chat or email.

  • Keep your trades within Yanance—avoid off-platform transactions.


For more tips, read our full Security Guide or contact Yanance Support if you're unsure about any message you receive.

Stay alert. Stay safe.